Oracle outlines blueprint for autonomous telcos driven by agentic AI

Robb Fink, VP, Outbound Product Management at Oracle, discusses how the company is helping telecom operators move beyond network automation toward enterprise-wide autonomous operations that connect networks, IT and customer journeys. Oracle’s agentic applications, outcome catalogues and industry-specific data models aim to help communications service providers prevent issues, improve customer satisfaction, create new revenue opportunities and achieve measurable AI-driven outcomes, Fink says.